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Do I need to buy a new box spring?

While we don't require you to buy a specific foundation or bed frame, we do require that your mattress is properly supported. It's important not only for enhancing your sleep quality but also for preventing structural damage and the unwanted sagging. Please note, failure to provide adequate support for your mattress may void the warranty.

If you're pairing your new Jamestown Mattress with an old box spring, we recommend upgrading to a new foundation from Jamestown Mattress that's specifically designed to complement your new mattress. An outdated or worn-out box spring may not offer the support your new mattress requires and possibly void the warranty.

The support system under your mattress significantly affects your sleep quality. Without proper support, your mattress might sink or soften, failing to deliver the comfort and support it was designed to provide. Ensuring your mattress is properly supported prevents bowing or breakage and maintains the mattress's integrity.

If you're experiencing issues such as sagging or lack of support, we suggest a simple test: temporarily place your mattress on the floor to see if the situation improves. If the problem continues, we're here to help—don't hesitate to reach out to us.

If you're unsure about whether your bed setup provides adequate support or need further guidance, please contact us. Our team is ready to assist you with the information and support you need to fully enjoy your Jamestown Mattress.

Remember, ensuring your mattress has the proper support is essential for maintaining the warranty and ensuring long-lasting comfort and support.



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